Privacy Policy

The use of services from Pakish Group [hereafter referred to as "Pakish Glow Hosting"] constitutes agreement to these terms. You may view our Terms of Service here.
Introduction

We are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.
We are committed to protecting your privacy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
Information Use

We use the information collected primarily to process the task for which you visited the website. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. PakishHosting may email its monthly newsletter to the primary contact e-mail on file, but customers are able to opt out of this newsletter at any time.
Cookies

Your Internet browser has the in-built facility for storing small files - "cookies" - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties. We may use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
Disclosure to Law Enforcement

Pakish Glow Hosting may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please contact us here. You can also correct any factual errors in that information or require us to remove your details form any list under our control.

 

Terms of Service

The use of services from Pakish Group [hereafter referred to as "Glow Hosting"] constitutes agreement to these terms. You may view our Privacy Policy here.

1. Account Setup

We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) incase of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account.
2. Content

All services provided by Glow Hosting.com may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene. The customer agrees to indemnify and hold harmless pakish.pk , pakish.net , pakish.tv , pakish.info from any claims resulting from the use of our services.

Examples of unacceptable material:
* Scam Sites (ex: Ebay/Paypal,CC/Password Scam sites)
* Mailbombers or any sort of spam sites
* IRC Bots
* Warez Sites
* Hate Sites
* Roms / Emulators
* Pirated Software
* Proxies
* Hack programs and archives
* Malicious Scripts
3. Zero Tolerance Spam Policy

We take a zero tolerance stance against sending of unsolicited e-mail, commonly known as spam. Any user who sends out spam will have their account terminated without notice.

pakish.net reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. pakish.net also reserves the right to make any such modifications in an emergency at our sole discretion.

PakishHosting.com reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of pakish.pk , pakish.net , pakish.tv , pakish.info. All rights reserved.
4. Payment Information

You agree to supply appropriate payment for the services received from pakish.pk , pakish.net , pakish.tv , pakish.info, in advance of the time period during which such services are provided. You agree that until and unless you notify pakish.pk , pakish.net , pakish.tv , pakish.info of your desire to cancel any or all services received, those services will be billed on a recurring basis.

pakish.pk , pakish.net , pakish.tv , pakish.info reserves the right to change the monthly payment amount and any other charges at anytime.
5. Backups and Data Loss

Your use of the service is at your sole risk. PakishHosting.com is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on pakish.pk , pakish.net , pakish.tv , pakish.info servers.
6. Cancellation and Refunds

PakishHosting.com reserves the right to cancel the account at any time.

Customers may cancel at any time. pakish.pk , pakish.net , pakish.tv , pakish.info gives you an unconditional 7 day money back guarantee on managed shared hosting, and reseller hosting. Refund requests after 7 days will be refunded on a prorated basis of any unused time. Payment made for domain registration will not be refunded, domain name can be transferred to client.

Accounts cancelled/terminated by pakish.pk , pakish.net , pakish.tv , pakish.info do not qualify for the 7 day money back guarantee. This also includes accounts suspended for TOS violations, in which the customer decides not to fix the violation. Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

Free Domains are available for the life of the Hosting Package. If a customer cancels at anytime PakishHosting will require full payment for the cost of the domain of the first year to retain ownership of the domain. Any refund requests will automatically minus the cost of the free domain.
7. Resource Usage

Users may not initiate the following: (Suspensions for these may be made WITHOUT prior notice
1. Run any process that requires more than 8Mb of memory space, more than 30 CPU seconds, or use more than 5% of all available system resources at any time. This is purely at the system administrators descretion. Resellers users cannot run any process that requires more than 10% of all available system resources at any time.
2. Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
3. Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
4. Run any software that interfaces with an IRC (Internet Relay Chat) network.
5. Run any bittorrent application, tracker, or client.
6. Participate in any file-sharing/peer-to-peer activities
8. Bandwidth Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
9. Price Change

pakish.pk , pakish.net , pakish.tv , pakish.info reserve the right to change prices listed on pakish.pk , pakish.net , pakish.tv , pakish.info, and the right to change the amount of resources given to plans at any time. Contract pricing customers will not be affected by any price change throughout the contract period. The amount you pay for hosting will never increase from the date of purchase.
10. Indemnification

Customer agrees that it shall defend, indemnify, save and hold pakish.pk , pakish.net , pakish.tv , pakish.info harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against PakishHosting.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless pakish.pk , pakish.net , pakish.tv , pakish.info against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with pakish.pk , pakish.net , pakish.tv , pakish.info; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from PakishHosting.com's server.
11. Uptime Guarantee

Glow Hosting strives to maintain a 99.9% network and server uptime service level. This uptime percentage is a monthly figure, and is calculated solely by PakishHosting monitoring systems or PakishHosting authorized/contracted outside monitoring services. If PakishHosting fails to meet it's 99.9% uptime guarantee, and it is not due to one of the exceptions below, credits will be made available to each client, upon request, on a case by case basis. PakishHosting does not credit a full month's service for minor downtime. This would not be financially healthy for Glow Hosting, and in turn would only negatively affect the service level PakishHosting provides to you. "Partial refunds for partial downtime" is our standard policy. In extreme circumstances, Glow Hosting may distribute full month credits, but this is dealt with on a case by case basis. Credits are issued for one months service only, never more.

Exceptions: Customer shall not receive any credits under this SLA in connection with any failure or deficiency of the PakishHosting network caused by or associated with:
* Circumstances beyond reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, "Acts of God" (ie...fire, flood, earthquake, tornado, etc...), strike or other labor disturbance, interruption of or delay in transportation, unavailability of or interruption or delay in telecommunications or third party services, failure of third party software or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of the Service Level Agreement
* Telco Failure (ie...Verizon™ cutting a fiber line somewhere)
* Backbone peering point issues (ie...UUnet™ having a router go down in Virginia that wipes out internet service for the entire East Coast)
* Scheduled maintenance for hardware/software upgrades
* Hardware failure (faulty hardware is rare, but cannot be predicted nor avoided). PakishHosting utilizes only name brand hardware of the highest quality and performance.
* Software bugs/flaws (Expolits and bugs may develop that cause security issues or downtime)
* DNS issues not within the direct control of PakishHosting
* Network floods, hacks, attacks from outside parties or individuals
* Failure or error of any Glow Hosting monitoring or measurement system
* Client's acts or omissions, including without limitation, any negligence, willful misconduct, or use of PakishHosting service(s) in breach of Glow Hosting Policy and Service Guidelines (AUP), by Client or others authorized by Client.
12. Disclaimer

pakish.pk , pakish.net , pakish.tv , pakish.info will not be responsible for any damages your business may suffer. pakish.pk , pakish.net , pakish.tv , pakish.info makes no warranties of any kind, expressed or implied for services we provide. PakishHosting.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by PakishHosting.com and its employees.
13. Changes to the TOS

pakish.pk , pakish.net , pakish.tv , pakish.info reserves the right to revise its policies at any time without notice.